Returns

PROCEDURE 

 

ALL returns/exchanges must have order number/name/address inside.

 Please include a note stating exactly what your instructions are once we receive the item ie Refund/Exchange and please state your Name & Order number.

Your return is your sole responsibility until it actually reaches us, therefore we strongly recommend sending your item tracked or at least SIGNED FOR

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Please email - arranstirland@suburbanculture.co.uk

POLICY

Please check your product(s) on the day they are delivered to you and inform us immediately if theres a problem.

Orders brought with a discount code or in the sale are non refundable and will be given a credit note.

Refunds/Exchanges in the UK will only be given for 5 days from when the product has arrived with you.

Refunds/Exchanges from outside the UK, products must arrive back with us unworn and at your own postage cost.

We reserve the right to charge £2 for any bag that is given back to us that is unfit for purpose.